Filing # 220876675 E-Filed 04/11/2025 06:03:21 PM
`
`IN THE COUNTY COURT IN AND
`FOR BROWARD COUNTY, FLORIDA
`
`CASE NO. COINX-25-014153 (56)
`
`PRO-TECH AUTO GLASS, LLC
`(a/a/o DIEVYS HERNANDEZ),
`
`Plaintiff,
`VS.
`STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY,
`
`Defendant.
`/
`
`PLAINTIFF’S NOTICE OF REQUEST FOR JUDICIAL NOTICE
`
`COMES NOW the Plaintiff, by and through undersigned counsel, and serves this
`Notice of its Request that this Honorable Court take Judicial Notice pursuant to Florida
`Statutes §§ 90.201 and 90.202, requests that this Court to take , and in furtherance of that
`cause would show unto the Court as follows:
`1). This is an action seeking payment of benefits pursuant to a contract for
`automobile insurance which included collision and comprehensive coverage.
`Defendant has contumaciously refused to pay the subject invoice for the
`windshield replacement services rendered in the instant claim.
`2). Pursuant to Florida Evidence Code Section 90.201 and 90.202, the
`Plaintiff requests the Court take judicial notice of the following:
`a). Mitchell International Incorporated’s two trademarks: “NAGS” and
`“National Auto Glass Specifications.” Copies of these official
`governmental records can be found on the Trademark Electronic Search
`
`System of the United States Patent and Trademark Office at:
`
`*** FTLED: BROWARD COUNTY, FL BRENDA D. FORMAN, CLERK 04/11/2025 06:03:21 PM.****
`
`
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`
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`1). “NAGS”:
`
`http://tmsearch.uspto.gov/bin/showfield?f=doc&state=4805:e6v2hv.4.14
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`i1). “National Auto Glass Specifications”:
`
`http://tmsearch.uspto.gov/bin/showfield?f=doc&state=4805:e6v2hv.3.1
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`a Copies of these documents are attached hereto and incorporated
`
`herein as Exhibit A and Exhibit B respectively.
`
`b). Drew Vass, Js NAGS Broken, AGRR Volume 19 Issue 2, 30-33
`
`(March/April 2017). A copy of the magazine is attached as Exhibit C.
`3). Adequate notice to Defendant of Plaintiff’s intent to seek judicial notice
`of the above following is being given by virtue of this filing and this Court
`should permit the jury to be instructed as to these government records and
`related article.
`4). Defendant’s policy of insurance contains a limit of liability provision.
`Defendant’s interpretation of said policy relies in part on the “National Auto
`Glass Specifications” (“NAGS”). National Auto Glass Specifications is a
`trademark owned by Mitchell International, Inc. In 1991, Mitchel
`International, Inc. purchased National Auto Glass Specifications, Inc. The two
`companies merged, and Mitchel International, Inc. was the surviving entity.
`5). Mitchell International, Inc. provides customized price reports, data
`analytics, and price list catalogs to several of the nation’s top insurer’s, as well
`as select glass shops based on fee for service access. It is notable that this
`information is not available to the general public. Upon information and
`
`belief, Defendant has entered into a confidential agreement with Mitchell
`
`
`
`
`
`
`
`
`International, Inc. The terms of the agreement are unknown, but ostensibly
`include Defendant, or its third-party administrator, submitting information to
`Mitchell International, Inc that does not reflect the true market price of arm’s
`length glass sales.
`
`6). Mitchell International is in the business of providing data analytics and
`statistical reports to the insurance industry. Mitchell International, Inc does
`not provide reports or publish the rate payable at certain percentiles without a
`fee.
`
`7). Upon information and belief, Mitchell International, Inc claims its data
`regarding the subject motor vehicle is confidential and proprietary. It was
`provided by the insurers (retail purchase price) under a confidentiality
`agreement.
`
`8). Additionally, upon information and belief, Mitchell International, Inc
`currently uses the data obtained from over three hundred automobile insurers
`to create a data set. Mitchell International, Inc also utilizes geozips to
`determine pricing within a geographic area. The resulting data set is then
`scrubbed. High and low values are excluded from the data bases. The data is
`then sent through a proprietary algorithm to create a mathematical price. See
`Exhibit C. Mitchell’s benchmark price has never been intended for use as
`actual transaction prices. Instead, it has been about giving the auto glass and
`insurance industries an index of what auto glass is acquired for at a retail
`level. It is not a precise retail price but instead a range of prices as disclosed.
`
`Id.
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`
`
`
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`
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`9). Plaintiff submits this filing as adequate notice to Defendant of the
`Plaintiffs intent to seek judicial notice of the attached exhibits and the facts
`contained therein.
`
`[CERTIFICATE OF SERVICE ON NEXT PAGE]
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`CERTIFICATE OF SERVICE
`I HEREBY CERTIFY that a true and correct copy of the foregoing has been
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`served via electronic mail on the date filed in the E-Filing Portal to Counsel of Record as
`listed on the E-Filing Portal.
`
`EMILIO STILLO, PA
`
`7320 Griffin Road
`
`Suite 203
`
`Davie, Fl 33314
`eservices@emiliostillopa.com
`erspleadings@yahoo.com
`
`/S/ Andrew Davis-Henrichs
`
`ANDREW DAVIS-HENRICHS
`Florida Bar No.: 112442
`
`
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`Exhibit A
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`2/2/2021 Trademark Electronic Search System (TESS)
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`a | | 1 | | | | |
`Trademarks > Trademark Electronic Search System (TESS)
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`TESS was last updated on Tue Feb 2 03:47:22 EST 2021
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`Please logout when you are done to release system resources allocated for you.
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`List At: OR Lvump J to record: Record 86 out of 136
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`] ASSIGH Status, ( Use the "Back" button of the Internet Browser to return to
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`TESS)
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`NAGS
`
`Word Mark NAGS
`
`Goods and_ IC 009. US 021 023 026 036 038. G & S: computer software and pre-recorded compact discs for use in the
`Services automotive repair, insurance, commercial/residential flat glass and real estate industries for calculation of glass
`replacement costs. FIRST USE: 19931108. FIRST USE IN COMMERCE: 19931108
`
`IC 035. US 100 101 102. G & S: providing an on-line database for the automotive repair, insurance,
`commercial/residential flat glass and real estate industries for use in the calculation of glass replacement costs.
`FIRST USE: 19931108. FIRST USE IN COMMERCE: 19931108
`
`Mark
`
`Drawing (1) TYPED DRAWING
`Code
`
`Serial 76442882
`Number
`
`Filing Date August 22, 2002
`Current 1A
`
`Basis
`
`Original
`
`Filing Basis 1A
`
`Published for «tober 21, 2003
`Opposition
`
`Registration 2804257
`Number
`
`Registration
`Date
`
`Owner (REGISTRANT) Mitchell International, Inc. CORPORATION DELAWARE 9889 Willow Creek Road San Diego
`CALIFORNIA 92131
`
`January 13, 2004
`
`Assignment ASSIGNMENT RECORDED
`Recorded
`
`Attorney of
`
`Record Lisa M. Martens
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`tmsearch.uspto.gov/bin/showfield?f=doc&state=4809:g 1aj1zZ.3.86 1/2
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`2/2/2021 Trademark Electronic Search System (TESS)
`Prior 1211533
`Registrations
`Type of Mark TRADEMARK. SERVICE MARK
`Register PRINCIPAL
`Affidavit Text SECT 15. SECT 8 (6-YR). SECTION 8(10-YR) 20140127.
`
`Renewal 1ST RENEWAL 20140127
`Live/Dead
`Indicator LIVE
`
`| HOME | SITE INDEX| SEARCH | eBUSINESS | HELP | PRIVACY POLICY
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`tmsearch.uspto.gov/bin/showfield?f=doc&state=4809:g 1aj1zZ.3.86 2/2
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`Exhibit B
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`2/2/2021 Trademark Electronic Search System (TESS)
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`eae | | 1 | | | | |
`Trademarks > Trademark Electronic Search System (TESS)
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`TESS was last updated on Tue Feb 2 03:47:22 EST 2021
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`Please logout when you are done to release system resources allocated for you.
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`Record 1 out of 1
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`TESS)
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`NATIONAL AUTO GLASS
`SPECIFICATIONS
`
`Word Mark NATIONAL AUTO GLASS SPECIFICATIONS
`
`Goods and IC 016. US 038. G & S: PERIODICAL PUBLICATION. FIRST USE: 19280100. FIRST USE IN COMMERCE:
`Services 19280100
`
`Mark Drawing
`Code
`
`Serial
`Number
`
`Filing Date March 26, 1930
`Current Basis 1A
`
`Original
`Filing Basis
`Registration
`Number
`
`Registration
`Date
`
`Owner (REGISTRANT) TRACY, OLIVE L. INDIVIDUAL UNITED STATES 1055 BROADWAY DENVER COLORADO
`
`(1) TYPED DRAWING
`
`71297944
`
`1A
`
`0277709
`
`November 25, 1930
`
`(LAST LISTED OWNER) MITCHELL INTERNATIONAL, INC. CORPORATION BY MERGER, BY ASSIGNMENT
`DELAWARE 6220 Greenwich Drive SAN DIEGO CALIFORNIA 92122
`
`Assignment assiGNMENT RECORDED
`
`Recorded
`
`Attorney of Lisa M. Martens
`
`Record
`
`Type of Mark TRADEMARK
`
`Register PRINCIPAL
`
`Affidavit Text SECTION 8(10-YR) 20210123.
`Renewal 6TH RENEWAL 20210123
`Live/Dead
`
`Indicator LIVE
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`tmsearch.uspto.gov/bin/showfield?f=doc&state=4809:g1aj1z.4.1 1/2
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`2/2/2021 Trademark Electronic Search System (TESS)
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`| HOME | SITE INDEX| SEARCH | eBUSINESS | HELP | PRIVACY POLICY
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`tmsearch.uspto.gov/bin/showfield?f=doc&state=4809:g1aj1z.4.1 2/2
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`Exhibit C
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`
`
`The Only Magazine for the AGRR Industry \
`
`March/April 2017 * Volume 19 Issue 2
`
`ls NAGS Broken?
`
`Plus: Meet the Top Auto Glass Retailers ¢ AGSC Safety Update
`
`www.agrrmag.com ¢ www.glassBYTES.com™
`A Publication of Key Communications Inc. * Subscribe at http://industry.glass.com/subcenter.php
`
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`On the Cover:
`
`Is NAGS
`Broken?
`This investigative
`
`) jp Magazine for the AGRR — viele weal
`article explores
`
`Volume 19 « Issue 2 March/April 2017 _this question,
`and the events
`
`surrounding
`NAGS changes
`
`, Fifth Annual and its subsequent effects on the
`List of Top auto glass industry. See page 30.
`
`Automotive
`
`Retailers
`
`Columns
`
`A Field of Vision.......... from the editorial director
`
`40 The Lite Side... business practices
`
`Windshield & Glass Repair
`
`Many retailers on this year’s list of top companies have
`differences—some market heavily, while another doesn’t even
`
`have a URL. But they all are showing growth and posting 34 Repair Round-Up............... repair reports
`millions in sales.
`Departments
`
`6 AGR Reports... breaking news
`
`10 AGSC News wo. safety news
`
`16 Off the Line................. oem news from detroit
`
`18 Insurance Talk... policy briefs
`
`0 22 Diversification...................... sideview mirrors
`
`Is NAGS Broken? 36 The Showroom... new products
`
`Following a recent uproar from the auto glass industry, in an 37 On the Road.......vroninnnin calendar
`unprecedented move, Mitchell International decided to retract the
`
`January 2017 update for its NAGS Benchmark data. In a behind 37 Classifieds 00... hiring news
`the scenes look, we examine how those events unfolded, while
`
`prying into Mitchell s secret formula. 38 Showcase sssecececsatsusustatissee directory of suppliers
`
`©2017 by Key Communications, Inc. All rights reserved. (AGRR) (USPS 020-897) is published 6 times per year (bi-monthly) by Key Communications Inc., 20 P GA Drive, Suite 201, Stafford, VA22554;
`540/720-5584; fax 540/720-5687. Advertising offices listed on page 4. Unsolicited manuscripts and other materials will not be returned. All contents are ©2017 by Key Communications Inc.
`Neither publisher nor its representatives nor its subcontractors assume liability for errors in text, charts, advertisements, etc. and suggest appropriate companies be contacted before specification or
`use of products advertised or included in editorial materials. Views and opinions expressed by authors are not necessarily those of the publisher. No reproduction permitted without expressed written
`permission of the publisher. For permission to reprint, contact editorial offices. Printed in the U.S. Postmaster: SEND ADDRESS CHANGES TO AGRR, 20 P G A Drive, Suite 201, Stafford, VA 22554.
`Periodicals postage paid at Stafford, VA, and additional post offices. Questions? Call 540/720-5584.
`
`21 AGRR | March/April 2017 www.agirmag.com
`
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`Field of Vision|From the Editorial Director
`
`Lessons from a Pro
`
`BY TARA TAFFERA
`
`n this month’s issue it’s all about
`
`the top auto glass companies,
`
`and they range from a billion-dol-
`lar retailer to those with a million
`in sales. This year, I took on the
`top auto glass retailers project,
`and it’s not one that is new to me.
`In fact, ’'ve overseen this massive
`undertaking since we started it five
`years ago. I always love to hear the
`stories of success, so I wanted to
`share one with you.
`
`AmeriPro Auto Glass in Jackson-
`ville, Fla., (see page 20) is posting
`phenomenal increases, and it is
`adding two more locations this
`year. Michael Franklin, administra-
`tive director, says one of the com-
`pany’s business models has helped
`propel AmeriPro from $1.5 million
`in sales in 2015 to $3.9 million in
`2016. I asked Franklin how they do
`it, and it turns out it has a lot to do
`with its dealer relationships.
`
`Dealer Services Division
`
`The company’s Dealer Services
`Division was launched in 2015 but
`really took off last year.
`
`“Our Dealer Services Division has
`proven itself to be a solid revenue
`generator,” says Franklin. “We have
`formed partnerships with 11 fran-
`chised car dealers that is beneficial
`to both parties and provides out-
`standing customer service to the
`dealerships’ customers.”
`
`Here’s how it works. The com-
`pany’s customer service repre-
`sentatives (CSR) work in the in-
`coming service lanes of these
`dealerships. The CSRs assist in
`tagging the cars, installing seat
`covers, etc., and making sure that
`the customer has been attended to
`within the first five minutes of their
`arrival.
`
`41 AGRR | March/April 2017
`
`“They wear AmeriPro Auto Glass
`uniforms, and the customers are
`aware of who we are and what we
`do,” says Franklin. “They are allowed
`to inspect the windshield and any
`other glass related parts for dam-
`age. If they find damage, they must
`first approach the service writer re-
`sponsible for the vehicle and ask his
`or her permission to approach the
`customer about the damage. With
`the service writer’s permission, the
`CSR makes contact with the custom-
`er and in most cases, writes up a re-
`placement or repair. We do not offer
`ANY incentives to these customers.
`Commission is paid to the CSR at a
`flat rate. This is in addition to their
`hourly rate.”
`
`He adds that the customers love
`the program because they can get
`everything done at the dealer with-
`out having to first find a reputable
`auto glass shop.
`
`The company is also one of the
`few ready to take on vehicle cali-
`bration when the tools are avail-
`able, but that’s a story for another
`day. Oh, and it isn’t a member of
`any network. “We are the largest di-
`rect-bill company in Florida,” says
`Franklin. “We are not members of
`any networks. We set and get paid
`what we feel is fair and reasonable,
`not fixed pricing from TPAs or in-
`surance companies. We began di-
`rect-billing on December 18, 2013,
`and haven’t looked back since.”
`
`I know there are many other sto-
`ries out there like this one, and 1 am
`glad AmeriPro told theirs to me. |
`would love to hear from you also.
`Email me at ttaffera@glass.com. Il
`
`TARA TAFFERA is the editorial director
`of AGRR™ magazine/glassBYTES.com.
`@> ttaffera@glass.com
`
`¥
`Cc 4
`M go
`A
`
`Published by Key Communications Inc.
`20 P GA Drive, Suite 201
`Stafford, VA 22554
`540/720-5584; fax 540/720-5687
`Publisher
`Debra A. Levy
`Extension 111 * deb@glass.com
`Editorial Director
`Tara Taffera
`Extension 113 ¢ ttaffera@glass.com
`Assistant Editor
`Stephen Niedzwiecki
`Extension 133 ¢ stephen@glass.com
`Contributing Editors
`Phillip Thompson
`Katherine Coig
`Extension 152 « kcoig@glass.com
`Art Director/Managing Editor
`Dawn Campbell
`Extension 150 « dcampbell@glass.com
`Art Director
`Saundra Hutchison
`Extension 132 ¢ shutchison@glass.com
`Advertising Coordinator
`Erin Harris
`Extension 110 « eharris@glass.com
`Marketing Director
`Holly Biller, vice president
`Extension 123 « hbiller@glass.com
`Director of Events
`DeAnna Marcotte
`Extension 127 ¢ dmarcotte@glass.com
`Events Manager
`Tina Czar
`Extension 115 ¢ tczar@glass.com
`Customer Relations Manager
`Janeen Mulligan
`Extension 112 ¢ jmulligan@glass.com
`Web Developer
`Bryan Hovey
`Extension 125 « bhovey@glass.com
`Video Producer
`Chris Bunn
`Extension 121 * cbunn@glass.com
`Contributing Columnists
`Rich Campfield « Jeff Reddell
`Jeff Olive « Lyle R. Hill
`
`ADVERTISING OFFICES:
`Midwest
`Lisa Naugle, Associate Publisher
`Inaugle@glass.com
`Phone 312/850-0899 « Fax 312/277-2912
`Northeast & Eastern Canada
`Josh Lentz
`jlentz@glass.com
`Phone 360/563-4936 « Fax 888/786-8777
`Southeast
`Scott Rickles
`srickles@glass.com
`Phone 770/664-4567 « Fax 770/740-1399
`West Coast & Western Canada
`Josh Lentz
`jlentz@glass.com
`Phone 360/563-4936 « Fax 888/786-8777
`Europe
`Patrick Connolly
`patco@glass.com
`99 Kings Road, Westcliff on Sea
`Essex SSO 8PH ENGLAND
`Phone (44) 1-702-477341
`Fax (44) 1-702-477559
`China, Asia
`All Others Contact Publisher Directly
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`Permissions: Material in this publication may not
`be reproduced in any format without publisher's
`permission. Request for both print and PDF reprints
`should be directed to the Digital Media Services
`department, 540/720-5584; dms@glass.com.
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`ori? This.
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`PNG) sai =) 0] 8 R-3 breaking news
`
`Acquisitions
`
`Fix Auto World Purchases Assets of
`11 Companies from Skidmore Group
`
`assets of 11 glass and automo-
`
`tive aftermarket companies, in-
`cluding Novus Franchises Inc. from
`the Skidmore Group.
`
`Through this acquisition, Fix
`Auto World is purchasing the as-
`sets of Novus Glass Inc., Novus
`Franchising Inc., Speedy Auto Glass
`USA Inc., TCGI Australia PTY Ltd.,
`TCGI Gersey) Ltd., Novus Inc.,
`Windshields.com Inc., Transamer-
`ica Glass Inc., Splashes Auto Spa
`Inc., Shat R Proof Corp. and Wind-
`shield Doctor Canada Ltd.
`
`“By acquiring the assets of these
`companies and combining them
`with our existing Fix Auto network,
`we are creating the opportunity to
`provide complete automotive after-
`market services to our customers
`and partners all over the world,”
`said Steve Leal, president and
`CEO of Fix Auto World. “We will be
`growing our network by over 1,200
`franchise, corporate and affiliate
`locations worldwide, raising the Fix
`Auto network’s global numbers to
`over 2,000 franchise, retail, repair,
`
`F:: Auto World is purchasing the
`
`Garry Skidmore, president of the
`Skidmore Group, says he is excited
`to join forces with Fix Auto.
`
`affiliate, distribution and manufac-
`turing locations globally in over 40
`countries. This underscores our
`commitment to forming a compre-
`hensive aftermarket solution for
`consumers and is sure to create
`an entrepreneurial opportunity for
`our franchisees to grow and devel-
`op their businesses,” he added.
`With this third investment in un-
`der two years, la Caisse is enabling
`Fix Auto to diversify its services.
`
`“Since our first investment, the
`company has tripled its number of
`franchises and developed five new
`markets. With its innovative busi-
`ness model and an agile manage-
`ment team that has demonstrated
`its strong ability to seize business
`opportunities, Fix Auto is now
`well-positioned to become a global
`leader in its industry,” said Chris-
`tian Dubé, executive vice-president
`of la Caisse. “Given this success,
`in Québec and internationally, it
`made sense to invest once again in
`Fix Auto to facilitate its expansion.”
`
`“The teams at Speedy Glass USA
`and Novus Glass are excited to play
`a key role in Fix Auto’s growth strat-
`egy. Joining forces with Fix Auto
`will further enhance the brands’
`abilities to dominate the indus-
`try as innovative leaders in glass
`repair and solutions,” said Garry
`Skidmore, president of Skidmore
`Group. The Skidmore Group will
`retain corporate Novus locations in
`British Columbia.
`
`The acquisition was expected to
`close on April 28, 2017.
`
`Wingate Partners Acquires Binswanger Glass
`
`ingate Partners acquired
`Wi: Memphis, Tenn.-based
`
`glass service provider Bin-
`swanger Glass in March and the
`company says it will support the
`current management team going
`forward.
`
`“This is an exciting time for Bin-
`swanger Glass as the investment by
`Wingate Partners will help acceler-
`ate our growth in new and existing
`markets,” said Tim Curran, CEO of
`Binswanger.
`
`“The partnership between Bin-
`
`6 | AGRR | March/April 2017
`
`swanger Glass and Wingate is a
`testament to the success of Bin-
`swanger’s core principles of safety,
`attracting and retaining exception-
`al people, maintaining key relation-
`ships with the strongest suppliers
`of glass and glass-related products
`and, ultimately, providing our cus-
`tomers with unmatched service for
`all their glass needs.”
`
`In March 2016, Binswanger an-
`nounced that Yukon Partners, a
`provider of mezzanine capital for
`middle-market private-equity trans-
`
`actions, had partnered with Grey
`Mountain Partners to recapitalize
`Binswanger Enterprises. The com-
`pany acquired a minority equity in-
`terest in the company at that time.
`Today, Binswanger Glass serves 15
`states with 64 locations and provides
`auto, commercial and _ residential
`glass services. In fact, Binswanger
`Glass appears in the top five on
`AGRR magazine’s list of top automo-
`tive glass retailers (see page 24.)
`
`continued on page 8
`
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`The heads-up display (HUD) feature is the Latest addition to our
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`focus on the road ahead while at the same time be
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`
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`into computer screens!
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`Web.: wawwoxygna.com Email: info@xygna.com Xinyi Auto Glass {North America} Corporation
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`AGR REPORTS nuit
`
`Top Stories from
`
`glassBYTEs.com™
`These were the most-clicked
`stories since the last issue
`of AGRR™ magazine
`from glassBYTEs.com™,
`
`1. Mercedes-Benz Issues Recall
`Over Windshield Issue
`
`2. Some Car Dealers Refuse to
`Recalibrate Aftermarket Glass
`
`3. Georgia Supreme Court Rules
`Against ‘Prevailing Prices’
`
`4. Michigan Company Pushes
`
`THE INDUSTRY'S LARGEST Back
`
`5. Three Auto Glass Companies
`
`SPECIALTY VEHICLE WINDSHIELD SUPPLIER. Ranked in Franchise 500
`y
`30 WE VE GOTCHA COVERED. @»> For more on these stories,
`
`1 - 8 0 0 . 71 4 . 71 11 hip visit glassBYTEs.com and enter
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`the keywords found above into
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`Goachglass.co seyoutonk the News Archive Search box on
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`Cobalt Sponsor of Auto Glass Week™ 2017
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`8 | AGRR | March/April 2017 Gold Sponsor of Auto Glass Week™ 2017
`
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`
`AGSC NEWS EEGs
`
`Certification News
`
`Registration Open for Florida
`and California Training Sessions
`
`Glass Safety Council™’s (AGSC) up-
`
`Riis'sic is now open for the Auto = Thirteen technicians were certi-
`
`fied by the AGSC during a course in
`Stafford, Va., in December 2016.
`
`coming regional training accreditation
`programs to be held in Irvine, Calif., in June
`and West Palm Beach, Fla., in October.
`
`The West Coast training course and exam
`is in conjunction with Glass Expo West™
`at the Irvine Marriott in Irvine, Calif. Glass
`Expo West will be held June 1-2, and the
`training course will be on Friday, June 2.
`The course will be held from 9 a.m. to 12
`p.m. and the exam will follow at 2 p.m.
`
`Visit www.agsc.org/irvine/ to register for
`
`continued on page 12
`
`KeepYour
`Customers
`Safe
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`GOLD GLASS GROUP
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`GGS 901 GEL Seasortacy > Seasortagy? >
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`NEEDED TO MAKE A CONVEX TOP A CONVEX TOP CAN BE ACHIEVED
`
`The GGS 901 GEL with its higher viscosity
`forms convex or mounds when cured.
`This is necessary to come in full contact with the glass.
`
`Copper Sponsor of Auto Glass Week™ 2017
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`10 | AGRR | March/April 2017 www.agrrmag.com
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`
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`
`
`AGSC NEWS Eqn
`
`the Irvine course.
`
`The AGSC will offer a training
`course on Friday, October 6, from 8
`a.m. to 11 a.m. in conjunction with
`Auto Glass Week™ in West Palm
`Beach. The exam will follow at 2
`p.m. that day. Auto Glass Week will
`be held at Palm Beach County Con-
`vention Center and the Hilton West
`Palm Beach.
`
`Visit www.agsc.org/florida/ to reg-
`ister for the West Palm Beach course.
`
`The training programs are free for
`technicians who currently work for
`an AGSC Registered Member Com-
`pany. The cost is $49 for technicians
`who do not work for an AGSC Regis-
`tered Member Company. The cours-
`es will be led by Bob Beranek, chair
`of the AGSC AGRSS™ Standards
`Committee and president of Auto
`Glass University.
`
`Council News
`
`AGSC to Hold Member Meeting and
`CE Course for Insurers in Fla.
`
`cil™ (AGSC) will hold its 2017
`
`annual member meeting on
`Tuesday, October 3, in West Palm
`Beach, Fla., from 7:30 a.m. to 11:30
`a.m. The meeting will be held the
`day before Auto Glass Week™ 2017
`kicks off at the Palm Beach County
`Convention Center and Hilton West
`Palm Beach.
`
`Additionally, the AGSC will offer a
`lunch-and-learn continuing educa-
`tion (CE) course for insurers Tues-
`day afternoon. AGSC members are
`welcome to attend both meetings
`and should register in advance.
`
`Te Auto Glass Safety Coun-
`
`This will be the fourth year that
`the AGSC will hold its annual mem-
`ber meeting just prior to Auto Glass
`Week. The 2016 meeting featured a
`telephone marketing expert, the
`latest information on the AGRSS™
`Standard, and more.
`
`“Our annual membership meet-
`ing is a wonderful time to bring
`all of our members together,” says
`AGSC director of operations Kathy
`Bimber. “It offers both a networking
`opportunity for members to learn
`from one another and an informa-
`tive seminar line-up.”
`
`This will be the second year the
`
`
`
`
`
`
`
`
`
`AGSC has held a CE course for in-
`surers. This year, the AGSC will pro-
`vide lunch from 11 to 12:30 p.m.,
`and the class will follow from 12:30
`p.m. to 3:30 p.m. Industry veteran
`Joel Timmons of Profitable Glass
`Solutions will lead the course. In-
`surance professionals can earn
`continuing education (CE) units by
`attending the course, and AGSC will
`provide CE credits as well to certi-
`fied technicians.
`
`Insurance company agents and
`representatives, as well as AGSC
`members, can attend free of charge.
`
`“We urge you to invite your in-
`surance partners to join you at
`this seminar,” says AGSC marketing
`committee chair Peter Brown. “It’s
`a great educational opportunity.
`There is no limit on how many in-
`surers you may invite.”
`
`ul
`|
`|
`if
`
`| li
`yt
`
`: H
`
`i
`
`ia
`‘:
`
`i i:
`
`AGSC members tackle the tough auto glass issues during its annual
`member meeting. From left to right: Jean Pero, Penny Ouellette, Dale
`
`Malcolm and Bob Beranek.
`
`During the session, Timmons will
`teach agents and insurance compa-
`ny representatives about the AGSC,
`AGSC Registered Member Compa-
`nies, and how they work to ensure
`the safety of policyholders. Upon
`completion the course will provide
`three CE units to insurance agents.
`
`“We are excited about this op-
`portunity to educate agents,” says
`
`Kathy Bimber, AGSC director of
`operations. “We will also show the
`AGSC’s new video created to edu-
`cate consumers, agents and others
`about how crucial proper wind-
`shield installations are to vehicle
`safety.”
`
`@> www.agsc.org
`
`continued on page 14
`
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`AGSC NEWS Eqn
`
`Safety News
`
`What are Material Safety Data Sheets?
`
`aterial Safety Data Sheets
`
`(MSDSs) are commonly used
`
`in most industries, and in
`the auto glass industry urethane
`manufacturers regularly issue and
`update them. The proper use of
`urethane is crucial to proper wind-
`shield installations.
`
`MSDSs are referenced throughout
`the ANSI/AGSC/AGRSS™ Standard.
`For example, the AGRSS Standard
`requires that “those engaged in au-
`tomotive glass replacement shall
`obtain and follow written compre-
`hensive and current application
`
`instructions from the retention sys-
`tems manufacturer or private label-
`er. These instructions shall include
`at least the proper use of the reten-
`tion system, storage specifications,
`minimum drive-away time charts
`containing temperature and humid-
`ity variables if applicable, and any
`special procedures required for ad-
`verse weather conditions.”
`
`So what type of information do
`urethane MSDSs provide? They in-
`clude details such as numbers to
`call in the event of an emergency
`while using the product; hazards
`
`identification, such as skin, eyes,
`inhalation, ingestion, etc. (and how
`each bodily system will affected
`by encountering the product); first
`aid measures to take if your eyes,
`skin, etc., come in contact with
`the product; how the product will
`react to fire hazards; precautions
`to take when handling and storing
`the product; how to protect your-
`self from the product; physical and
`chemical properties of the ure-
`thane; and ingredients.
`
`MSDSs are available directly from
`urethane manufacturers. |
`
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`14 | AGRR | March/April 2017
`
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`line from co